Covid-19 Safety Protocols

As we continue to navigate COVID-19, the health and safety of our guests, staff, and community stays our top priority. To ensure you have a safe and stress-free experience with us, we’ve outlined what to expect when dining in or ordering take-out along with the health & safety measures we are taking as advised by our public health officials.

 

Starting March 1st, indoor dining will be available at 100% capacity.
 

  • Take-Out – When picking up a take-out order, come to the front host stand to complete payment/pick-up your order. If you do not feel comfortable entering the building, feel free to call us -  (519) 439-6121 

  • Masks – Face masks/coverings are required at all times while inside the restaurant and only permitted to be removed when seated at a table.

  • Sanitizer - Hand sanitizer stations are available at all entrances and several other areas throughout the restaurant.

  • Dining In – All guests must check in with a team member at the host stand upon arrival. We ask that you do not seat yourself or enter the restaurant for any reason without checking in first with one of our staff.

  • Reservations – Booking your table ahead of time is highly recommended. Should you be unable to make your reservation for any reason we ask that you please notify us as soon as possible.

  • Group Sizes - There is currently no limit on group sizes.

  • Screening – All guests will be asked to review a list of screening questions before entering the restaurant to dine-in with us. We ask that any guests feeling unwell or exhibiting symptoms of COVID 19 please stay at home – check out our delivery options through Uber Eats & Skip the Dishes.

  • Service – We have altered our steps of service to reduce any unnecessary touch points while maintaining our high standards for exemplary service.
     

Further Health & Safety Measures

  • Personal Protective Equipment - All staff are required to wear a face mask/covering at all times while in the restaurant.

  • Hand-washing – Thorough and diligent hand-washing has always been common practice for us. Posters outlining proper hand-washing technique are posted in all restrooms and hand-washing stations.

  • Sanitization - Dining room tables, chairs and payment terminals are sanitized after each use, while frequent high-touch point surfaces are sanitized throughout daily operations (every 30 minutes, at a minimum). A thorough sanitization of our restaurant occurs daily prior to open.

  • Staff Wellness & Hygiene – Team members are required to launder their uniforms after every shift, practice social distancing, self-monitor for any symptoms, and encouraged to take care of their physical health.

  • Staff Screening – Before coming to work, every employee is asked a thorough COVID-19 pre-shift questionnaire to ensure they are fit to work.